Moving & Storage

0191 289 4397

  www.Moving-Tyneside.co.uk

Storage Terms & Conditions

For Removals Terms and Conditions - Click Here

1) Customers must provide personal details and identification in the form of Driving Licence or Passport.
1 a) Storage customers will be asked for identification on every visit to the storage facility. Failure to provide identification and the unique I.D. Code provided, will result in access being denied.

2) Storage charges are based on a minimum period of 2 weeks and do not include insurance. Whilst A-Z will take the utmost care with your furniture/goods, we accept no liability for unstable, unprotected and unwrapped furniture /mattresses/glass etc, unless you have paid A-Z to wrap and pack.

3) It is not permitted to store the following: Animals, foodstuffs or other perishable goods, explosive materials, inflammable items, fuel, oils, toxic substances, items needing a controlled environment. You may not store anything that is illegal to be in possession of, under UK law.

4) Customers must give a minimum of 14 clear days notice in writing when they wish to have goods removed from storage. Storage charges are payable to the end of this 14 day period, even if goods are able to be removed earlier.

5) Storage charges are subject to revision and customers will be given 30 days notice of any change.

6) A-Z Storage may terminate the storage agreement at any time giving 30 days notice.

7) Payment for storage is to be made a minimum of 1 month in advance. Initial deposits/payments may vary.

8) Payment can be made by credit card, debit card, direct debit, or cash. Credit checks may apply.

9) Payments received late will automatically attract an administration charge of 10% of your monthly fee or £10.00, whichever is greater. You will also be charged interest 10% above the Bank of England base for as long as you are in arrears. You may also be given notice to remove your goods from A-Z Self Storage within 7 days. If you do not clear your arrears and charges incurred you will be given 28 days notice of disposal of your goods in writing to the address or email we have on record and pursued through the court for the costs incurred.

10) A full inventory, (including condition) of items to be stored must be attached to, or written on the reverse of the storage agreement, by the customer and signed by a member of A-Z Staff. Failure to do so will invalidate any insurance/liability agreement.

11) Our Right to Hold the Goods (lien) We shall have a right to withhold and/or ultimately dispose of some or all of the goods until you have paid all our charges and any other payments due under this or any other contract. These include any charges that we have paid out on your behalf. While we hold the goods and wait for payment you will be liable to pay all storage charges and other costs incurred by our withholding your goods and these terms and conditions shall continue to apply.

12) Except for Self Storage, visits to your storage may incur a small administration charge.

13) A-Z Storage will not be responsible for any damage caused by insects, rodents etc, which have been locked into the container at the time of loading.
13a) Moisture trapped inside the container may give rise to condensation, in rare cases. The customer is responible for providing moisture absorbers to reduce this risk. A-Z Storage will not be held responsible for damage caused by condensation.

14) Customers must not sublet, alter containers or run a business from their unit, unless agreed in writing by A-Z Storage.

15) A-Z Storage may enter any storage unit, without giving notice, to assess and conduct repairs or if the customer is in breach of the storage agreement.

16) The customer will be charged for any damage to the Storage Container (save reasonable wear and tear) They will also be charged for the clearing of any mess left behind or costs incurred to dispose of any items left.