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Terms & Conditions
Terms & Conditions - Storage

For Removals Terms and Conditions - Click Here 


1) Customers must provide personal details and identification in the form of Driving Licence or Passport.


2) Storage charges are based on a minimum period of 2 weeks and do not include insurance. Whilst A-Z will take the utmost care with your furniture/goods, we accept no liability for unstable, unprotected and unwrapped furniture /mattresses/glass etc, unless you have paid A-Z to wrap and pack.


3) It is not permitted to store the following: Animals, foodstuffs or other perishable goods, explosive materials, inflammable items, fuel, oils, toxic substances, items needing a controlled environment.


4) Customers must give a minimum of 14 clear days notice in writing when they wish to have goods removed from storage. Storage charges are payable to the end of this 14 day period, even if goods are able to be removed earlier.


5) Storage charges are subject to revision and customers will be given 30 days notice of any change.


6) A-Z Storage may terminate the storage agreement at any time giving 30 days notice.


7) Payment for storage is to be made a minimum of 1 month in advance. Initial deposits/payments may vary.


8) Payment can be made by credit card, debit card, direct debit, or cash. Credit checks may apply.


9) Payments received late will automatically attract an administration charge of 10% or £10.00. If storage is not kept up to date, (one month in advance) the goods will be disposed of. A-Z Storage will give 28 days notice before disposal. The customer MUST meet any costs or expenses incurred in carrying out disposal of their goods and will still be pursued for the arrears.


10) A full inventory, (including condition) of items to be stored must be attached or written on the reverse, by the customer and signed by a member of A-Z Staff. Failure to do so will invalidate any insurance/liability agreement.


11) Our Right to Hold the Goods (lien) We shall have a right to withhold and/or ultimately dispose of some or all of the goods until you have paid all our charges and any other payments due under this or any other contract. These include any charges that we have paid out on your behalf. While we hold the goods and wait for payment you will be liable to pay all storage charges and other costs incurred by our withholding your goods and these terms and conditions shall continue to apply.

12) Except for Self Storage, visits to your storage may incur a small administration charge.